FAQ

How do I book Hollywood LED Letters for my event?

We’d love to give you the price for any of our 5ft high light up LED letters and numbers – just tell us email us details of your venue, location and date and we’ll get right back to you. We hand deliver, set up and collect the marquee letter lights in Munster and deliver throughout all of Ireland, so get in touch! We supply Hollywood LED Letters for all types of special events – weddings, engagements, anniversaries, birthdays, christenings, corporate events, photo shoots, themed events and any special occasion. We also do numbers for special birthdays too! 18, 21, 30, 40, 50, 60… with other combinations such as 2016 and have special symbols such as #hashtag

How big are the Hollywood LED light up letters and how do they work?

Our letters really ARE 5ft high! Each of our wooded LED letter lights and numbers stand at an amazing 5 ft high and can be connected to the nearest electrical mains outlet.

*Ampersand & and hashtag # symbol LED signs are 4ft high

When do I need to pay and is a deposit required?

Due to the popularity of our light up letters and numbers we do require a fully refundable security/booking deposit of €75 to secure them for your date.

Hollywood LED Letters are delivered and set up in the required indoors location, connected to a power source and inspected so they are in perfect condition and full working order. Letters may not be moved at any point during the hire period. Food and drink is not permitted on, in or around the LED letters. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of €300 per letter/number or as appropriate. All letters and numbers are PAT tested for electrical safety and fully compliant with EU safety regulations

We will send you an invoice for the hire cost which will need to be paid in full at least 4 weeks before the date of your event. Payments can be made online in advance by credit card using PAYPAL. If we have not received payment in full before your event we reserve the right to retain the €75 booking deposit and cancel your booking.

Cancellation

The €75 security deposit to confirm your booking is non-refundable should you need to cancel. The remaining balance is due 4 weeks before your event date via Paypal and letters will not be supplied for hire unless payment is made in full by this date. Any cancellations less than 14 days prior to the function date will not be refunded.

Delivery

Cost of letter lights hire excludes delivery, and letters can only be delivered by Hollywood LED Letters. Delivery is €20 within 30 km radius and charged per km thereafter. We do not make any profit on delivery and collection costs – please ask for a quote.

Are they safe?

Absolutely! We use low wattage LED letter lights which do not heat up like normal light bulbs so they are extremely safe. We use warm white top of the range Osram LED lamps with low power consumption. They are not cheap or unreliable filament bulbs. Each electrical connection is fully PAT tested and we have public liability insurance.

Where is it best to position the letter lights?

In the best interests of your guests we ask that the LED light up letters are positioned against or close to a wall or backdrop to ensure they do not get knocked over and accidentally damaged. This is also to ensure the wires supplying the light source to the letters are safely tucked away out of sight!

Hollywood LED Letters are delivered and set up in the required indoors location, connected to a power source and inspected so they are in perfect condition and full working order. Letters may not be moved at any point during the hire period. Food and drink is not permitted on, in or around the LED letters. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of €300 per letter/number or as appropriate.

How long do I get the letters for?

You can hire all our letters and signage for an agreed period. Any additional hire period must be agreed and confirmed ahead of the function date in writing/email with Hollywood LED Letters.

By hiring from Hollywood LED Letters you agree to take responsibility for the letters and their safe keeping and therefore must not lend them to a third party during the period of hire. Letters may not be moved at any point during the hire period. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of €300 per letter/number or as appropriate.

What happens with delivery & collection of the letters?

Door to door delivery & collection is included in the price quoted for the hire of your Hollywood LED Letters. Smoking, food and beverages are not permitted on the Hollywood LED Letters at any time. Any damage caused by guests to the LED Letters is the responsibility of the client. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of €300 per letter/number or as appropriate.

What if a light bulb blows?

The bulbs used in Hollywood LED Letters signage are LED low wattage and therefore long lasting. Prior to each event we will ensure each letter is in full working order before delivery.

Can we have the LED Letters outside?

Hollywood LED Letters are for indoor use only and are not supplied for outdoor use whatsoever. Hollywood LED Letters are delivered and set up in the required indoors location, connected to a power source and inspected so they are in perfect condition and full working order. Letters may not be moved at any point during the hire period. Food and drink is not permitted on, in or around the LED letters. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of €300 per letter/number or as appropriate.

What safety standard do the LED letters meet?

All Hollywood LED Letters and numbers are PAT tested for electrical safety and fully compliant with EU safety regulations

Can I buy Hollywood LED letters from you?

Our giant LED 5ft light up letters and numbers are just for hire. We do not make them or sell them for anyone else.

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